Legal
Marketplace & Listing Policy
Last updated: July 16, 2026
DGC POS — POS Smart Solution
DGC POS (POS Smart Solution) is cloud-based software operated by the owner and operator of DGC POS (trade name), pending formal company registration details to be published on these legal pages. 100% free during public beta — no subscription fees or platform charges.
DGC POS — POS Smart Solution is a cloud-based software platform, offered free during public beta. No platform subscription fees are charged by us during public beta. Paid DGC POS Pro plans may be introduced later. The Service is operated under the DGC POS trade name. Formal company name, registered address, and registration number will be published on this site when registration is complete.
DGC POS uses a dual model: (1) DGC POS Community — open-source, self-hostable POS published on GitHub under an explicit open-source license; and (2) DGC POS Cloud — the hosted product at app.dgcpos.com, which is proprietary managed software governed by our Terms of Use. Free cloud access during public beta is not the same as open-sourcing the entire cloud platform. Paid DGC POS Pro may be offered later for advanced features.
This policy applies to DGC Bazaar (dgcbazaar.com) and marketplace features inside DGC POS (app.dgcpos.com). It supplements our Terms of Use and Privacy Policy.
1. Operator
the owner and operator of DGC POS (trade name), pending formal company registration details to be published on these legal pages operates the marketplace platform. Sellers remain responsible for their listings, fulfilment, taxes, and customer service.
2. Seller obligations
- List only products you are authorised to sell; provide accurate titles, prices, and photos.
- Honour stated delivery times and communicate delays promptly.
- Do not list counterfeit, illegal, dangerous, or infringing goods.
- Keep inventory synced when linked to POS products.
- Respond to buyer orders and messages in a reasonable time.
3. Buyer obligations
- Provide accurate delivery address and phone for COD or courier orders.
- Pay agreed prices; chargebacks or abuse may lead to account suspension.
- Report suspicious listings to trust@dgcpos.com.
4. Parties to the sale
Unless we expressly state otherwise for a specific programme, the contract of sale is between the buyer and the seller. DGC provides software and listing infrastructure. We are not the seller of listed goods, do not hold inventory for sellers, and are not a party to fulfilment disputes except as a platform host taking reasonable moderation steps.
5. Payments, refunds, and cancellations
Cash on delivery (COD) and enabled online gateways are offered per seller. The platform is not a bank or escrow service unless explicitly stated for a feature.
- Refund and return policies are set by each seller unless a DGC-run promotion states otherwise.
- Buyers should contact the seller first for delivery or quality issues.
- We may assist with trust & safety reports but are not obliged to mediate every commercial dispute.
6. Prohibited listings
Without limitation, sellers must not list:
- Illegal goods or services, weapons, or controlled substances
- Counterfeit or IP-infringing products
- Hazardous goods without lawful authorisation
- Fraudulent, misleading, or deceptive offers
7. Personal data shared with sellers
When a buyer places an order, contact and delivery details may be shared with the seller for fulfilment. Sellers must use that data only to fulfil the order and comply with applicable privacy law. See our Privacy Policy.
8. Demo & AI-generated images
Demo listings and placeholder product photos may use AI-generated catalogue imagery matched to product names. These are illustrative until a seller uploads authentic photos.
9. Enforcement
We may remove listings, suspend sellers, or restrict buyers for policy violations, fraud, or legal requests. Appeals: support@dgcpos.com.
10. Contact
Trust & safety: trust@dgcpos.com · Support: support@dgcpos.com
Questions about these terms? Contact support@dgcpos.com.